Privacy Policy

At Fokofy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

When you use Fokofy, we may collect the following types of information:

  • Personal Information: Name, email address, and payment details.
  • Usage Data: Information about your interaction with our website, such as pages visited, time spent, and technical data like browser type and IP address.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfill your purchase orders.
  • To improve and personalize your experience on our website.
  • To communicate with you about your order or provide support.
  • To comply with legal obligations.

3. Payment Processing

All payments are processed through Digistore24, a third-party payment processor. We do not store or have access to your payment details. For information about how Digistore24 handles your data, please refer to their Privacy Policy.

4. Sharing Your Information

We do not sell or share your personal information with third parties except in the following cases:

  • To comply with legal requirements or court orders.
  • To protect our rights, property, or safety.
  • With your explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Usage data may be retained for internal analysis purposes.

6. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights under applicable privacy laws:

  • The right to access, correct, or delete your personal data.
  • The right to object to or restrict the processing of your personal data.
  • The right to data portability.

To exercise any of these rights, please contact us at fokofy.team@gmail.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: fokofy.team@gmail.com

10. Opt-Out and Unsubscribe Options

You have the right to opt out of receiving promotional emails and newsletters from Fokofy at any time. To unsubscribe, you can:

  • Click the “Unsubscribe” link at the bottom of any promotional email or newsletter you receive.
  • Contact us directly at fokofy.team@gmail.com and request to be removed from our mailing list.

We will process your request promptly, and you will no longer receive promotional communications from us. Please note that transactional emails related to your purchases may still be sent as necessary.